Canned Files

Canned Files are pre-saved attachments that can be easily sent during conversations for quick sharing.

Canned files are commonly used for predefined responses or quick document sharing during conversations. Here's a step-by-step guide:

1. Short Code:

• The "Short Code" column displays a brief identifier for each canned file. This code helps quickly recognize and select the canned file for use.

2. Description:

• The "Description" column provides a short description or name of the canned file. This description helps users understand the content or purpose of the file.

3. File Name:

• The "File Name" column shows the actual file name of the canned file. This is the name the file is stored with on the system.

4. Actions:

• The "Actions" column provides options for actions you can perform on the canned files. Common actions may include uploading new files, editing descriptions, or deleting unnecessary files.

Usage Tips:

• To utilize canned files efficiently, select the appropriate short code or description to insert predefined content or share specific files during conversations.

• Regularly update and maintain your canned files to ensure they remain relevant and accurate.

To add a Canned File:

For quick sharing during conversations: