Canned Files
Canned Files are pre-saved attachments that can be easily sent during conversations for quick sharing.
Last updated
Canned Files are pre-saved attachments that can be easily sent during conversations for quick sharing.
Last updated
Canned files are commonly used for predefined responses or quick document sharing during conversations. Here's a step-by-step guide:
1. Short Code:
The "Short Code" column displays a brief identifier for each canned file. This code helps quickly recognize and select the canned file for use.
2. Description:
The "Description" column provides a short description or name of the canned file. This description helps users understand the content or purpose of the file.
3. File Name:
The "File Name" column shows the actual file name of the canned file. This is the name the file is stored with on the system.
4. Actions:
The "Actions" column provides options for actions you can perform on the canned files. Common actions may include uploading new files, editing descriptions, or deleting unnecessary files.
Usage Tips:
To utilize canned files efficiently, select the appropriate short code or description to insert predefined content or share specific files during conversations.
Regularly update and maintain your canned files to ensure they remain relevant and accurate.
To add a Canned File:
For quick sharing during conversations:
