WhatsApp Business API Quick Start

"Bevatel's WhatsApp API Quick Start simplifies connection, allowing message broadcasting and performance tracking with conversation-based charges."

WhatsApp Business API Quick Start

WhatsApp Business API Overview

WhatsApp API is designed for medium to large companies that want to use WhatsApp with multiple users. It presents an attractive opportunity for businesses to broadcast messages to a wider audience and monitor agents’ and teams’ performances. However, WhatsApp API does not come with an interface to send and receive messages. Fortunately, Bevatel solves that problem by providing you with an easy-to-use messaging platform that allows businesses to easily sign up and connect to the WhatsApp API.

WhatsApp API is not free to use and incurs charges based on the number of conversations.

Pre-requisites to Sign Up for a WhatsApp Business API account

Here are a few things you need to prepare and understand before getting a WhatsApp Business API account:

• Bevatel account

• Phone Number

• Meta Business Manager (MBM)

Bevatel Account

You’ll need a Bevatel account to get access to the platform for the WhatsApp API sign-up process.

Phone Number

• The phone number used for WhatsApp Business API must be valid (can send and receive SMS).

• If you want to use a number connected to your personal WhatsApp or WhatsApp Business App, you must first delete your account.

• Your phone number must not be from any of these restricted countries:

  • Crimea (+7978)

  • Cuba (+53)

  • Iran (+98)

  • North Korea (+850)

  • Syria (+963)

Note that businesses in Turkey can sign up for a WhatsApp API account but is limited to communications with customers with non-Turkish phone number. More information about this limitation and alternative options here.

Meta Business Manager

• You need a Meta Business Manager (MBM) to sign up for a WhatsApp Business API account. However, if you currently do not have one, you can create one during the embedded sign-up process.

• Ensure that your business adheres to the WhatsApp Business Messaging Policy.

• When filling out your business info in your MBM, ensure that your website is valid.

What is a valid website? - Viewable and belongs to your business - Has a matching email domain and web address - Features your company's name or logo. Having a valid website in your MBM serves as a best practice to prevent any potential issues if and when you want to apply for Meta Business Verification.

How to Sign Up for WhatsApp Business API

Ensure that you have an Admin access level in your MBM.

Watch the video below for a step-by-step guide on how to sign up for a WhatsApp Business API account and connect your Channel to Bevatel.

Steps to sign up for a WhatsApp Business API account and connect your Channel on Bevatel

1. On the Bevatel platform’s Channel Settings

2. Click Add Channel > Select WhatsApp Business API > Next.

3. Click Connect With Facebook and sign in using your Facebook account.

4. Click Get Started.

5. Click Continue to grant permissions for Bevatel to manage your WhatsApp Business account and billing.

6. Select an existing Meta Business account or create a new account. (The following steps will show you the steps to create a new Meta Business account)

7. Fill in your Business details and make sure your website is valid > Click Next.

8. Under Choose a WhatsApp Business account, select Create a WhatsApp Business account. Under Create or select a WhatsApp Business profile, select Create a new WhatsApp Business profile > Click Next.

9. Fill in your business details as necessary > click Next.

10. Add your WhatsApp phone number and choose a verification method.

11. Verify your phone number with the 6-digit verification code > click Next.

12. Click Finish.

13. Select the phone number to be connected and click Done to complete the setup.

Congratulations! You have successfully signed up and connected your WhatsApp Business API Channel with Bevatel. You can edit your profile information such as adding a profile photo, address, description, and other configurations. Learn more about managing your WhatsApp Business API profile here.

What’s Next?

You’ve successfully signed up for a WhatsApp Business API account and connected the channel to Bevatel. You are now ready to move on to the next step of your journey - Getting Ready for Inbound Conversations.